Thursday Jun 25, 2015 by Eric in How To, News

Prepare to Dock

When we first created Lead Zeppelin, it was to answer the needs of our clients at our agency, cre8. Everyone wanted something simple, basic and easy to use.

No one wanted something complicated to set up or configure. There were other CRMs out there, and even more choices today. But each one didn’t quite have a feature we needed, or had parts we didn’t like. Continue reading Prepare to Dock

Saturday Jan 31, 2015 by Eric in Features, News

Sales Managers, put your Zeppelin on Autopilot

If you find yourself repeating the same actions over and over like creating similar tasks when adding a lead or a deal, you’ll really like our latest feature, Autopilot.

With Autopilot, you can now trigger certain actions, like adding a task, firing off an email, or doing a callback request (in beta, contact us if you’d like to be in on it!).

autopilot set up

Continue reading Sales Managers, put your Zeppelin on Autopilot

Sunday Nov 23, 2014 by Eric in Features, News

Add contacts to Mailchimp and Lead Zeppelin with the same web form

mailchimp

If you already have a Mailchimp account set up, or are thinking about one, now you don’t need to capture your leads and add them to your Mailchimp lists separately!

To set this up, you just need to head over to the APIs page in your Account Settings section. You can enter your Mailchimp API Key in the field there to get things started.

Continue reading Add contacts to Mailchimp and Lead Zeppelin with the same web form

Sunday Oct 19, 2014 by Eric in News

Duplicate Lead Form Submission Handling

If you use web to lead forms with your Lead Zeppelin account, you may have noticed a change recently with how they are appearing in your lead’s profiles.

We’ve always prevented duplicate entry submissions (based on email address), by updating the previous submission’s entry with the new data coming in from your forms.

This is fine if a prospect/customer is submitting a request with newer information that should update or replace previous information they had used.

It becomes a problem if you have a form that’s used more than once by a prospect or customer like a quote or service request using custom fields instead of just the message field.

So now, if a submission comes in with an email match, we’ll preserve the original submission in the prospect’s profile and post the entire form entry as a note so you have a record for leads that might have made multiple submissions using the same email address.

If the lead or contact forms on your website aren’t wired up to Lead Zeppelin yet, you can point your developer to our Web-to-Lead Form documentation, or contact us, we’ll be glad to help!

 

 

Monday Jun 16, 2014 by Eric in Miscellaneous, News

Custom Tags in Responder Emails

Hey Zeppelin Fans, we wanted to share an update for those of you using our web to lead form capture feature. Now, you can add variables to your confirmation emails!

Screen Shot 2014-06-16 at 10.47.40 PM

  • {firstname}
  • {lastname}
  • {fullname}
  • {company}
  • {source}

Now you can make that confirmation email a little bit more personal, by including bits of information you collected from your prospects and leads.

Need help setting up a lead gen form or your confirmation emails? Contact us!

Friday Oct 11, 2013 by Eric in News

Updated Permissions

We just recently updated some new features and permissions you might want know about.

When we rolled out the new People tab a few weeks ago, consolidating the leads and contacts tab, we spun off a new ‘type’ category for your People, called Customer. So now, you can classify a person as a Customer, Lead or a Contact. Continue reading Updated Permissions