The European Union’s General Data Protection Regulation (GPDR) kicks in later this month on May 25th. We have been preparing for it and wanted to share what we’ve been doing and what it means for you.
First, the GDPR makes a distinction between data Controllers and Processors. You, our users, are Data Controllers. You determine what personal information you want to collect and how and where it is stored and processed. That makes us the Data Processor. We store the personal data that you collect and allow you to search and retrieve it.
Continue reading Preparing for GDPR
We added a few new features to the emails section in Lead Zeppelin last month for your enjoyment.
Email Delivery Stats
First, when you go to your Emails in the settings area, you’ll now see stats for total number of emails sent as well as their corresponding open rate to give you a better idea of how they’re doing.
Continue reading Email Delivery Stats, Better Testing and GDPR help
If you’re not already, you’ve probably thought about using a CRM to manage your leads and deals, haven’t you? Organization is a good thing, and some discipline might help close some of your leads, turning them into deals.
Continue reading Getting started with sales deals
Help keep your sales team on track by automating reminder tasks and emails.
80% of sales require five follow up phone calls after the meeting. Yet, the average sales person only makes two attempts to reach a prospect.
Continue reading Automate Reminder Tasks and Emails for Your Sales Team
The fastest way to ease your burden is to delegate some of your work and assign leads and projects to other members on your team.
Continue reading Delegating and Assigning Sales Leads
We like to stick to basics around here, but some Zeppelin fans have asked for some more stats on your deals, and we listened!
We’ve added Average Days to Close to your Deals page, as well as Probability % to your individual deals.
Continue reading New Deal Stats
Some CRMs won’t let you restrict visibility to a user’s leads, leaving them open for the whole team to view. We have you covered there, and always have. You can assign a lead to a user, and users can only see leads assigned to them.
But what about sales managers, compliance, or some non-sales person in your group that needs to see what’s going on with a particular lead?
We’ve added a new feature called Followers where you can grant restricted access on a lead-by-lead basis to other users in your account.
You’ll see a box on the right side of the contact’s page with a list of the users in your account. Check the box and they’ll be able to see the lead as well, even if they’re not assigned. They won’t be able to edit or delete any information from the record, just view it.
If you use Skype, you can save time by clicking the linked phone numbers in your lead’s profiles.
Head over to your Profile page and set the Click to Call to Skype. If you have Skype running, clicking on a linked phone number will launch your Skype app and call the contact.
See more about setting up this preference in our help section.
We’ve just added the ability to set up multiple events for your Autopilot triggers.
In this example, we can isolate a lead that registered on the website from a particular form that hasn’t had it’s status changed from New after 49 days have its status automatically changed to Lost and get an auf wiedersehen email.
Continue reading Multiple Trigger Events Added
We’ve just added IP Address tracking to the Docking API. Once you have the script added to your website, your logged in visitors’ IP will pass thru to their contact record in Lead Zeppelin.
We’ve also linked the IP Address so you can obtain more information about it from a 3rd party website.