Adding Deals

Some users have been asking about how to go about getting started with using Deals. Here are a couple quick points to get started using them effectively. (more…)

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Currency Preference Added

currency preference setting
For our overseas travelers, we’ve added the ability to edit your Currency preference on the Account Overview Screen. (more…)

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Get a Bird’s Eye View of Companies

Looking for a way to see all the companies that you do business with? Look no more! Click on the Contacts tab and there on the right sidebar, you’ll see a link to View Company Directory

If you’ve specified a Company for any of your leads or contacts, they’ll show up here. You can manage company-level information on their company screen, as well as notes, attachments and files, just like you do for your contacts and leads.

Any and all people that you’ve associated to a particular company will be listed and linked on the right sidebar of the company profile screen.

Coming soon: ability to associate a Deal to a Company

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Filters added For Leads and Deals

Last week we rolled out a much needed function to our Leads and Deals list screens. Filters! Yep, now you can select what lead or deals you’d like to see based on their status. And not by only one either, you can filter by multiple status.

lead_filters

Bonus: For some quick stats, a current count of how many records exist will be shown after each status as a type.

“Rocking! I really like it.”
- Cliff H.

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What’s the Deal?

We just added Deals this past weekend to Lead Zeppelin. What’s the difference between Leads and Deals? Well, Deals may not be for everyone, it really depends on your business.

Screen shot 2009-12-21 at 5.35.21 PM

You see, some online CRM apps have Deals (aka Opportunities) and others have Leads, and some have both. Now, if you’re a financial advisor, for example, you may just need to use Leads, and mark them as Customer or convert them to a Contact once you’ve closed them.

On the other hand, if you’re a contractor and find yourself submitting bids to customers more than once, you may want to use Deals. You’re really trying to sell the project, or Deal, to the person (a Contact). Even in this scenario, you’d probably want to qualify a lead first (making them a Contact), before you’d write a proposal for a project for them. Make sense?

We do want to keep Lead Zeppelin as simple as possible, but we felt that Deals were an important inclusion for some of our customer types. Please, let us know what you think in the comments.

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